Our two-day ISO 20000:2011 Implementation Training course is designed to provide key guidance to organizations aiming to improve the quality and cost-effectiveness of their IT service delivery. By implementing an IT service management system based on ISO/IEC 20000-1:2011, participants will develop the knowledge and skills required to establish and maintain an international best practice IT service management system within their organization.
Enhance the quality of IT services delivered within your organization.
Implement cost-effective IT service management practices.
Prepare your organization for ISO/IEC 20000-1:2011 certification and compliance.
Learn from industry experts with extensive experience in IT service management.
Engage in interactive sessions and group discussions to enhance learning outcomes.